Our prevention policy for COVID-19

As the situation with COVID-19 evolves day-to-day, our top priority during these challenging times continues to be the health and safety of our co-workers, customers and communities.

At Jeogem, taking care of both the community and our employees is important to us. All employees have been trained on proper hand washing protocol and work areas are cleaned prior to shipping each package.

We'd also like to mention that every Jeogem employee is being paid their salary during this time.

As Jeogem, we believe we can beat COVID-19 only together.

For further questions please also refer to our FAQ section below.

Stay safe

FAQ

Is the retail store open?

Yes! Both the Akmerkez Jeogem and Online Jeogem stores are open and fully operational.

I placed an order in store that was going to be shipped to my house. Is this still shipping?

Yes! All orders placed in person are shipping on time just as fast as before. Check your e-mail and SMS inboxes for tracking details.

I'm nervous about products being shipped. What preventative measures are you taking?

All of our products are shipped from our local storehouse in Istanbul / Turkey. Rest assured, we have already put preventative measures in place to ensure all of our products are being handled safely, hygienically, and our staff have been trained on updated safety protocols.

I have a question you haven't covered here. How do I get in contact with you?

You can contact us directly at info@jeogem.com. We will get back to you as soon as we can.